ABOUT US
Hi my name is Sydney, I am a NYC hairstylist specialized in hair extensions. As a hairstylist I understand hair is a crucial part of ones identity, and with my skills and passion for hair my mission is to make sure everyone who sits in my chair leaves feeling beautiful and with the highest confidence ever. With a luxury touch I assure my clients are well taken care of and heard during each appointment. It is always a pleasure to be able to change some ones mood or even their life with just doing their hair. With that being said can’t wait to meet and service you all !!!(below are key information you should know for your appointment) -Consultations: In order to schedule a consultation with me you must schedule on my site, To ensure a seamless scheduling experience please select the consultation option that best aligns with your desired service please be sure to fill out all necessary forms prior to your consultation all consultations will be Virtual. NEW CLIENT CONSULTATION POLICY A consultation is required for all new clients to ensure your hair goals, service needs, and desired results are thoroughly discussed before scheduling your appointment. Consultation Prepayment Policy All consultation prepayments are non-refundable. Your consultation prepayment will be applied toward your service total when you schedule and book your appointment within 30 days of your consultation date. If your service appointment is not scheduled within this 30-day timeframe, your consultation prepayment will be forfeited and will no longer be applied toward your service total. No-Show Policy Clients who fail to attend their scheduled consultation and do not contact me within 24 hours of the missed appointment will be required to schedule a new consultation and submit a new, non-refundable prepayment. By booking a consultation, you acknowledge and agree to these policies. Thank you for respecting my time and allowing me to provide every client with a personalized, luxury experience. -Please plan to be 30-45min longer at your appointment as I do not like to rush my work. -Remaining balances are due in Cash,Card, Zelle, or Apple Pay. -All services include shampoo and blowdry. REFUND POLICY I take pride in the quality of my services and strive to ensure every client is satisfied. Due to the nature of my work, all services are non-refundable. Once a service is completed, I cannot offer a refund. If you are unhappy with the results, please let me know within 3 days of your appointment. I will gladly offer a complimentary adjustment to address your concerns, provided it aligns with the original request. Adjustments must be scheduled within 7 days of the original service. Thank you for understanding and supporting.
CANCELLATION POLICY
There is a 15min grace period for clients who may be running late.After 15mins clients will be charged a $40 late fee, after 25min your appointment will be cancelled. Reschedule As a reminder, all deposits are non-refundable In the event that you need to reschedule your appointment for any reason, I require you to reach out to me at 347.344.7939 for consideration within 48 hours of your appointment day. Each client is allowed one reschedule using the same deposit. Any reschedules outside of the 48hours time frame and additional reschedules will require a new deposit to secure the appointment. *All no call no shows will be banned from scheduling appointments with me in the future. Any cancellations less than 48 hours will be charged 30% of their remaining balance from the card on file scheduling future appointments.